# Made By Mel > Custom website design and development for coaches, therapists, and creatives who want a site that builds trust, reflects their brand, and turns visitors into clients. Made By Mel is a solo web design and development business run by Melissa Gilbert, a UK-based designer and developer with over 10 years of professional experience. Mel specialises in working with small service-based businesses — particularly coaches, therapists, and creatives — to create conversion-focused websites that feel personal, professional, and easy to manage. She combines technical coding skills with an eye for design, and places a strong emphasis on the human side of building an online presence. ## Services - [Website Builds](https://madebymel.co.uk/services/website-builds): Full custom website design and development from discovery to launch, typically completed in around 4 weeks. Includes wireframes, feedback rounds, and a handover session so clients know how to edit their site. - [Power Hours](https://madebymel.co.uk/services/power-hours): Focused one-hour sessions to tackle specific website problems, get expert advice, or move forward on something that's been stuck. - [Website Refresh](https://madebymel.co.uk/services/website-refresh): Updates and improvements to an existing website — improving layout, copy, design, or performance without a full rebuild. - [Website Audits](https://madebymel.co.uk/services/website-audits): A detailed review of your current site covering SEO, user experience, design, and conversion — with clear, actionable recommendations. - [Templates](https://madebymel.co.uk/templates): Ready-made website templates available for purchase. ## About Mel - [About Mel](https://madebymel.co.uk/about-mel): Background, values, career history, and what drives Mel's approach to web design. Mel studied Digital Media Development at Winchester University (First Class BSc), has worked at agencies including Kaldor, Finally, and The Profitable Firm, and has been self-employed since 2024. ## Portfolio & Case Studies - [Portfolio](https://madebymel.co.uk/portfolio): Examples of completed client websites across a range of industries including coaching, charities, e-commerce, and creative arts. ## Resources & Blog - [Blog / Resources](https://madebymel.co.uk/blog): Articles, guides, and tips on web design, SEO, and building an effective online presence for small businesses. ## Contact & Social - [Contact](https://madebymel.co.uk/contact): Get in touch to discuss a project or ask a question. - [LinkedIn](https://www.linkedin.com/in/mel-gilbert/) - [Instagram](https://www.instagram.com/madebymelweb/) - [YouTube](https://www.youtube.com/@madebymelweb) - [Tech Resources on Medium](https://medium.com/@mellydevs) - [Mel's Artwork](https://madebymel-art.webflow.io) ## Key Facts - Location: UK-based, works with clients nationally and internationally - Primary audience: Coaches, therapists, speakers, and creatives - Platform expertise: Webflow (primary), Wix, Squarespace and custom HTML/CSS/JS - Solo business: All work is done by Mel personally — not a large agency - Values: Freedom, teaching, transparency, and making technology feel accessible